AA
Andriani A

1 reviews | Active since Feb 2022

10 Mar 2022, 17:33

CIB insurance experts in de*****ing their clients

CIB Insurance

Is the worst insurer in the country, you refuse to pay out a insurance claim on a car that was in a accident citing very flimsy reasons, you lost the car for 9 days in a lot not knowing what will happen to the car at all or if it was tampered with because of how *********** you are.

You never contacted me directly to say the claim was refused only the lot to phone me to pick up the car.

I would say your business ethics are pathetic but you don't have any ethics what so ever. You have now left me to do my own investigation to prove you that you should pay take up my time my energy and my state of mind.

I know you won't reply to this as from reading the reviews here on hello peter you seem to be the worst insurer in the country.

0
Replies (1)
CIB PTY LTD
CIB PTY LTD's reply11 Mar 2022, 09:07
Official
Good day Andriani 
 
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. 
 
We acknowledge receipt of your complaint submitted the contents of which has been duly noted. 
 
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. 
 
Yours Faithfully, 
CIB Complaints Department