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maganda N

1 reviews | Active since Dec 2015

21 Dec 2015, 17:07

Cib has the worst customer service in the world

a claim was submitted on the 7th of December, all documents required were submitted. its been two weeks they have never contacted me to update or give any feed back, I have called them more the 10 times now and every time its the same story, they will call me back after 3 hours an d the never do. I have been dealing with Hendrick Botha, who then went on leave without finalizing my claim, I was then assisted by Peiter who still makes the same promises but never delivers. <br> <br> THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED. Cib insurance should get an award for the worst service ever

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Replies (1)
CIB PTY LTD
CIB PTY LTD's reply22 Dec 2015, 08:12
Official
Hello NTHIMBANE,

Receipt acknowledged of your email the contents of which has been duly noted.

Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you shortly.

Yours Faithfully