PM
Puseletso M
1 reviews | Active since Dec 2020
26 Mar 2025, 12:10
Bad customer service Modiehi Miya
Bas service i got since I booked my car for repairs went for assessment. The lady I was trying to make a followup with told me that I'm rude only for responding to t Her that I don't know who is handling my claim. She got so irritated and went on and on how rude I am
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CIB PTY LTD's replyOfficial
26 Mar 2025, 12:22Good Day Puseletso,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply26 Mar 2025, 12:22
Official
Good Day Puseletso,
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department
Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention.
We acknowledge receipt of your complaint submitted the contents of which has been duly noted.
Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible.
Yours Faithfully, CIB Complaints Department