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Claire H
1 reviews | Active since Jul 2021
02 Jul 2021, 09:59
Avoid insuring with CIB
Avoid insuring with CIB. One of their clients opened a car door on my car door which resulted in a small dent and scratch. The incident occurred in March and they show no interest in resolving the issue.
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CIB PTY LTD's replyOfficial
02 Jul 2021, 15:01 Good day Claire Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department
Best regards,
CIB PTY LTD's reply02 Jul 2021, 15:01
Official
Good day Claire Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department
Best regards,