80% pay but your client was in the wrong

I canot believe you paying 80% for the damage done by your client and arguing that you not convinced that your client is solely to blame for reversing and damaging the rear area of my moving car. what control did my wife had because you client moved her car while my wife already pass her.<br> If it was front damage I would agree with your 80% payment but not in rear area and you know what is right you just don't want to take full responsibility for it.<br> <br> thank you for taking full responsibility for this if it makes you a \great insurer"so be it.<br> <br> But I guess the public need to know what kind of insurance you are and I will make sure about that. """