LJ
Lee J
1 reviews | Active since Aug 2022
16 Aug 2022, 11:58
3rd party claim
Absolutely shocking service, registered a third party claim 2 months ago and only today receive a ridiculous offer when it is clear that their client was 100% at fault. I would not recommend Cib insurance.
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CIB PTY LTD's replyOfficial
17 Aug 2022, 09:29 Good day Lee Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department
CIB PTY LTD's reply17 Aug 2022, 09:29
Official
Good day Lee Customer gratification is an integral part of the CIB culture, and we appreciate that you are bringing your concerns to our attention. We acknowledge receipt of your complaint submitted the contents of which has been duly noted. Kindly allow us the opportunity to assess the matter; to which we will provide feedback to you on email to resolve the matter as soon as possible. Yours Faithfully, CIB Complaints Department