kT
kerrie T
1 reviews | Active since Apr 2011
22 Dec 2019, 21:17
Disgracefully slow turnaround time
Disgracefully slow turnaround time.
My parcel has been in PE since 17th December and it’s now 22nd and still not delivered !! Not 5 days to get it from origin city to destination city. It’s in the destination city for 6 days already and still not delivered !!
First scheduled delivery supposedly only going to be on 23rd !!
I’ve heard of snail mail before but this is ridiculous. Are they using actual snails ?!
Helpful (0)
Replies (3)0
Replies (3)
Churchills International Express's replyOfficial
22 Dec 2019, 22:27Good day
We do apologize for the inconvenience caused. We will be in contact with you in the morning to rectify the issue at hand.
Regards
Churchills Team
We do apologize for the inconvenience caused. We will be in contact with you in the morning to rectify the issue at hand.
Regards
Churchills Team
Churchills International Express's reply22 Dec 2019, 22:27
Official
Good day
We do apologize for the inconvenience caused. We will be in contact with you in the morning to rectify the issue at hand.
Regards
Churchills Team
We do apologize for the inconvenience caused. We will be in contact with you in the morning to rectify the issue at hand.
Regards
Churchills Team
Churchills International Express's replyOfficial
23 Dec 2019, 09:58Good day
We have investigated and found that we were still within our sla aggreement to have this parcel delivered. Your parcel was delivered today in the morning inline with our sla.
Best wishes for the festive season and safe travels.
Thank you
We have investigated and found that we were still within our sla aggreement to have this parcel delivered. Your parcel was delivered today in the morning inline with our sla.
Best wishes for the festive season and safe travels.
Thank you
Churchills International Express's reply23 Dec 2019, 09:58
Official
Good day
We have investigated and found that we were still within our sla aggreement to have this parcel delivered. Your parcel was delivered today in the morning inline with our sla.
Best wishes for the festive season and safe travels.
Thank you
We have investigated and found that we were still within our sla aggreement to have this parcel delivered. Your parcel was delivered today in the morning inline with our sla.
Best wishes for the festive season and safe travels.
Thank you
kT
kerrie T's updateReviewer Update
23 Dec 2019, 11:34Almost a week to deliver from and to a main city ? Very long turnaround time. Most couriers offer 1-3 days to and from main centres. Thank you - parcel finally received
kT
kerrie T's update23 Dec 2019, 11:34
Reviewer Update
Almost a week to deliver from and to a main city ? Very long turnaround time. Most couriers offer 1-3 days to and from main centres. Thank you - parcel finally received