1 reviews | Active since Sept 2016

11 Oct 2016, 23:55

Yet again Chubb

<p>This being my second incident occuring and still seems to get worse. My previous request was handled and known that apparently the Armed Response not finding my property and not reporting back to me. This time the armed response responded and whiles a situation has been inside the house he refused to make contact with me all he did was walk around and declare it "All Clear" to the monitoring center.</p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply12 Oct 2016, 09:01
Official

Thank you for bringing this unfortunate experience with our company to our attention. Details of the incident and your information will be escalated to the relevant department manager, Johnny Scott, for a speedy resolution.

Your query reference number is: 157046

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,