Would like to speak to the regional manager

I recently emailed Chubb regarding their bad service billing invoice which does not reflect credits but just debits. I was told to request a recon if I would like to see my payments. I spoke to Jill Olivier and she advised me to send a cancellation request to chubb and a service liaison officer will call me and enquire about the cancellation and try and retain me as a long standing client. This did not happen instead I speak to a ride and most arrogant person by the name of Indreshni who says that she will cancel my policy. It is clear that Indreshni did not know the background od my complaint hence her bad attitude. Basically chubb is willing to cancel my agreement because they refuse to deal with my valid complaints. I would like to speak to the regional manager in an effort to resolve my complaint. If chubb does not need customers I am happy to use another vendor.