Worst service ever- lucky I did not have a real emergency- 3 minutes 27 second to answer an emergency call...if I had needed help urgently I could be dead....

Worst service ever- lucky I did not have a real emergency- 3 minutes 27 second to answer an emergency call...if I had needed help urgently I could be dead....

I wish to cancel- but am still on hold 10 minutes later to speak to someone, even though I am allegedly number 1 in the queue- what a joke!!