Worst Security Group

Absolutely useless.

1. They buy out SOS and don't even have the decency to contact their customers letting them know of the take over. Just a simple email would have been highly appreciated letting us know of this, yet we just get an Invoice that needs to be paid and must smell that the take over by National of SOS was done.

2. We had a break in at our business, where we were contacted by control room and advised them to patrol premises to make sure all is in order. To find out that they had not done so as they did not have a master-key. Effort couldn't be made to get into premises because the walls and gates are too high, or even give us a call back asking if there was another way in to the premises. Had they done what was told, the ******* would have been caught red handed in the work shop doing what they like. This has me thinking, is National involved with these break ins.

3. Whole month later and still nothing from National in connection with replacement of master key, or a solution to resolve this. If there was another break-in in this period, were they just going to leave it as they couldn't get in the business premises with high walls and gates. While typing this message, we were contacted by National about master key to be replaced, a whole month later .

4. Voice recordings were requested about the call instructing National to patrol premises and a whole month later we were contacted back and advised that there was no record of call being recorded. Got me thinking again did they hear what was said in the call and was just easy to say there is no recording.

5. When SOS did our Security there was none of this, ever since the take over we sit with these problems.