Whats the point ofd your security

<p>Last week I called to log a fault with the alarm system. It did not give us the time to deactivate it it went off when we entered the house . We armed it at night and it went off again we called and logged a fault plus told them that they is an error on the keypad . We were asked to unplug replug it and moniter it . we did so and then a day later went off again . I called Chubb to log the fault again i used the number on the website and was informed that someone will call me back . i got an SMS on the same day asking me to call them again . So I called them again and was informed that the techincian will call me back but no luck . I called again and complained again that i keep calling them to get my alarm fixed , The alram has gone of over 8 times and nobody from Chubb has called me to check if its a false alarm or not . I told them that it has not been on for over a week because if we at work and the alarm goes off we will only turn it off when we come home and thats after 6 in the evening . They put me through to a lady by the name of Alta her telephone number is ********** and was told that someone will be sent through to our house today . I asked that they please call me to confirm appointment becuase when they 1st came to install the alarm they did not arrange an apointment and I got called on Thursday saying that they are outside of my house and they are here to install the alarm system , I was at work when I got the call and told them to come back over the weekend . Today i call to find out where the technicain is and they are now saying that no one was arranged and if they send out a stand by technician they is a R850 call out fee . Now I have not had the larm on for almost 2 weeks , i have been calling Chubb and i have been given 4 didfferent numbers to call to get my issue resolved , the line get dropped on me and i have to call back everytime i call to find out what is happening . the attitude of the people on the line is terrible , No one in these 2 weeks has taken reponsibilty or ownership on the issue that i am having . i am now sitting and asking why did i even bother getting the dam security system anyway . I know for a fact when I move out of my current house I will cancel my subscription with Chubb</p>