Very poor client service and feedback

<p>Called Chubb (Shane Mollentze) two weeks ago, complaining about the poor installation (by the way being done by a third party) and had to follow up on a daily basis, sent sms, left messages and was promised it will get sorted. Still NO reply or even feedback. Still getting billed for the original installation on a monthly basis which was paid upon installation. Also sent a mail to the accounts department that I wanted to cancel my contract with Chubb as the service was so poor, sometimes inspection vehicle only arrived 30-40 minutes after alarm went off, but still NO reply. No visibility of vehicles in my area!! I will advise anyone that wants to sign up with Chubb to be VERY cautious as their strong point is definitely not fast and efficient service!!!!!!</p>