Utter disappointed horrible service

<p>I activated my Chubb alarm 6 months ago. </p> <p>Firtsly it took them 7 days to send a technician out to come and activate my alarm. ( I aranged for one of my tenants an activation they only waited 3 days??? ) </p> <p>Then after it has been activated we realised the alarm wasnt functioning as it should be, when the alarm went off no one would phone but if I pressed the panic button they phoned, we did this on several occasions. The last time the guy I spoke to would have arranged a technician to come out. this never happened.</p> <p>Then I decided to remove their services and changed to another security company, 30 days later chubb deducted the monthly fee but they havent phoned or noticed their transmitter has been removed, it should have send a signal.</p> <p>Then I phoned Pretoria spoke to Bianca told her what happened sent emails, after a few emails she confirmed that I will get a credit and a refund on 16 November, I have not yet recieved the refund and now on the 01st of December 2016 They deduct their monthly fee again!!!! </p> <p>I have all the e-mails to prove the promises made but yet again broken by their bad service.</p> <p>Now it will cost me agian to go and reverse the payment, pay extra banking fees and never mind how this will affect my credit score - Name.</p> <p>I am utterly disapponted in their services </p>