Useless Security Company!!! Cancellation Request!!!

I had signed up for this pathetic service in July 2021. The service/company is now been taken over by Ituba, the alarm has not been active/working for the past 4 - 5 months. I had logged a call, still not assistance.

I requested to cancel, they say that I am still under contract and my contract ends in 2024. My 2 years are up, I had requested to sign up for a 24 month contract, NOWHERE in my contract does it stipulate that I am under a 36 month contract.

I want this useless service cancelled immediately.