USELESS RESPONSE TIME!!!

On the 23rd Dec 2014 we had an armed burglary in our home at 280 Creusot avenue, Eland****rt, Pretoria. My husband was ******ed at around 2:30AM in our home and ******s took off with laptop, cellphone and TV.<br> WHILE THE BURGLARS WERE IN THE HOUSE (I WAS HIDING IN LOCKED BATHROOM) I PUSHED THE EMERGENCY BUTTON 5 TIMES!!! No-one came out. The Chubb guys PITCHED WHEN THE POLICE AND AMBULANCE ARRIVED. <br> <br> Needless to say Chubb arrived the next day a bunch of flowers to sympatise which I chased them off my property. Too little too late!!!<br> MY QUESTION IS ....I WANT A REPORT OF THE TIMES THE PANIC BUTTONS WERE PUSHED AND WHY THERE WAS NO RESPONSE!! My HUSBAND IS NO MORE AND WE HAVE BEEN PAYING OUR MONTHLY INSTALMENTS DILIGENTLY... FOR WHAT??????<br> <br> Please can I get an urgent response