Unreliable security

I rated this business a 1 star only because there no option for a minus rating.

This is the absolute worst you can do in terms of security and response time. I had a break in at my business on Sunday morning 17-01-2021 at 5.58, the alarm went off which alerted National security control room at 6:15 the control room phone me only at 7:52 almost two hours later and only then dispatched a response vehicle. In my opinion this was an inside job as there have been no logical explanation given to us as to why they would delay the response time that long, keeping in mind that all the rest of the security service providers in the area have a maximum of a 4 minute response time. The shift manager on duty (Albert) assured us on Sunday morning 17th to investigate and report back the next morning, which did not happen. I followed up with Albert on the 18Th at 15:38 only to find out that there have been no investigation done at all yet, now if this does not make it clear that there is not effort made for transparency then nothing will and confirms inside involvement. I brought this incident up with the National security management as I am convinced that the lack of attention Albert is giving this case just proofs that he would like to keep this quiet and away from a higher authority, so I just got a call from a National security representative called Kevin Singh just to tell me that they will investigate why it took them almost two hours to respond to the alarm activation. This was more than 36 hours after the event and absolutely useless right now. What an absolutely useless bunch of idiots, do they really think anybody will believe any excuse they cook up now? Those trying to cover this up from all sides just makes it clear that they must have had involvement in this burglary. I will update as events unfold and post this on the other media platforms as well for transparency. Just keep in mind that this is now more than 48 hours after the event an still no update.

So if you would like your premises burgled go ahead and use this service provider as I can guarantee that will be the outcome.