1 reviews | Active since Mar 2009
Almost 5 months after cancelling our services with Chubb we've noticed that they debited our account on the 19th of the month! They also changed the description slightly of the actual debit order reflected on our statement! <br> <br> There is no doubt in my mind whatsoever that both the unusual date as well as the new description of \NAEDO OPSPR DTORD...CHUBB/ND#...\" are very much intentional! Then again on the 1st of the following month we were debited an amount of R320 and again another amount was debited on the 19th of the same month! We have of course emailed Chubb immediately and received a \"read receipt\" but I will certainly not hold my breath waiting for a response from them! It's not at all surprising that 2 of these amounts are exactly the same as the amounts we reversed last year when they didn't close our account as instructed.<br> <br> We have been in contact with our bank and have initiated our own \"stop\" on the debit order online but I am convinced that Chubb has found a way around the debit order system! The fact that they put it through on the 19th with a different description makes it more difficult to detect and it's generally not something you expect!! "
Best regards,
Best regards,
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