LK
Letta K

1 reviews | Active since Jul 2017

15 Jul 2017, 16:30

Unauthorised debit order

<p>I cancelled my contract with Chubb Security on the 1 October 2013. And on the 29 October their technicians came to my premises to remove their radio. Ever since the begin of 2014 my account gets debited by Chubb Fire and Security. </p> <p> </p> <p>I personally went to their offices a numerous times to complain about the unauthorised debit orders, and they promised to resolve the issue. But they have not sorted out the matter, instead my account is still being debited by Chubb. </p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply17 Jul 2017, 09:44
Official

Thank you for bringing this issue to our attention. I will forward your complaint to the manager, Candice Stredders, for her urgent attention.

Your query reference number is: 204651

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,