1 reviews | Active since Aug 2010
Two months and still NO active alarm service
<p>Chubb installed the alarm more than 2 months ago, and they have been charging me monthly. To date they have not even activated the susscription on thier dashboard. The alarm has gone off and it has not even been logged. For more than 1 month now we have tried in vain to get the solution from thier side and every week there is a new excuse. This week it is the panel installed ins faulty. This is by far the worst most unprofessional service ever. Surely one would expect when they installed the system and activated it they confirmed it was actually working? How can they be charging for a service they are not even providing. Disgusted. </p>
Thank you for bringing this issue to our attention. I have sent your information to the department manager, Bernie Correria, to investigate and revert back to you as a matter of urgency.
Your query reference number is: 136472
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention. I have sent your information to the department manager, Bernie Correria, to investigate and revert back to you as a matter of urgency.
Your query reference number is: 136472
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.
Regards
Chubb National Customer Service Centre
