KM
Keagan M

1 reviews | Active since Jun 2015

28 Sept 2015, 14:54

Third Party Insurance

Chubb Security is suppose to be a community protector, securing our neighbourhoods against crime etc however instead of protecting their community, their drivers go around half asleep causing accidents left, right and centre. Apparently they currently have around 15 third party claims which they need to pay excess for. That excess however seems as though it will never be paid because their accounts department has an issue with this ad that and whatever else. They will keep passing the blame to their broker, insisting they never received the correct documentation to proceed with payment. For a company of that size, it really should not be this much of a hassle to pay excess for accidents YOUR drivers caused. Let people get on with their lives and pay what you promised when you took third party protection on your insurance package!!! This has been going on for months now!

0
Replies (1)
National Security & Fire
National Security & Fire's reply28 Sept 2015, 15:56
Official
Hello keagan0110,


Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager,Smittie Pea**** to ensure a speedy and amicable resolution.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,