1 reviews | Active since Dec 2011
Terrible service from Chubb armed response
<p>We terminated our services with Chubb after experiencing excessive delays between alarm activation and response. The worst response time we experienced was in excess of 4 hours! </p> <p>I would have been happy to leave it at that and walk away without any negative publicity towards Chubb but their incompetence, arrogance and absolute disregard for others has pushed me to writing this review.</p> <p>Since terminating services and recieving confirmation from Chubb acknowledging termination they continued to process debit orders against my account for a number of months and continued sending me demands por payment long therafter.</p> <p>The final straw came last night - we were all in bed and I was about to go to sleep when we recieved a phone call from a Chubb agent wanting to arrange to collect the radio equipment that was decomissioned when we terminated services over a year ago. They did not even have the decency to call at a respectable hour.</p> <p>Their arrogance and blatant disregard for others leaves me amazed. How a company can operate like this and remain in business is simply beyond comprehension!</p>
