Terminated account keeps on growing

My account was suspended by Chubb because they claimed I stopped paying - 24 July 2014<br> <br> On 30 September 2014 Chub confirmed via email that my account is up to date, and all moneys have been paid, - Tasneem Salie / Christopher<br> <br> I was also informed by Christopher that a person by the name Lee-Ann, has now re-instated my account without me requesting or approving anything after she discovered the mistake she made by incorrectly suspending my account<br> <br> In December 2014 the radio transmitter was removed from my properties.<br> <br> So in short, on the 30th of September 2014 it was confiremd in Writing that my account was up to date on the 24th of July when my service was suspended. since that day, not a single sent worth of service was rendered, but my latest account statement i received today shows I'm now already R 4029 in arrears<br> <br> Can this please be resolved outside of the western Cape area as it is clear that no one here have any interest in getting this resolved<br> <br> Kind regards<br> <br>