1 reviews | Active since Aug 2013
Still receiving Invoices a YEAR after cancelling
Today I received my monthly Chubb Invoice and statement - even although I cancelled my arrangements with them in August or September 2014. I have chased up on a number of occasions, by phone and mail. In June 2015 I received an apology from Christopher Weyers and Karen Van Der Merwe, and was told Head Office had been informed (again) For a month or so, no invoices. They they started up again... it's like a bad dream! Can someone at Chubb KINDLY CANCEL THINGS ONCE AND FOR ALL. <br> <br>
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the respective manager, to ensure a speedy and amicable resolution.
Ref Nr:105208
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the respective manager, to ensure a speedy and amicable resolution.
Ref Nr:105208
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
National Customer Service Centre
I have just received another account.. dated 01 July 2016... the amount is now less than it was originally, but Chubb still seems to think I am a customer. This has been going on for NEARLY 2 years. My mails were ignored, no-one has actually bothered to contact me. How do I get it to stop?
I have just received another account.. dated 01 July 2016... the amount is now less than it was originally, but Chubb still seems to think I am a customer. This has been going on for NEARLY 2 years. My mails were ignored, no-one has actually bothered to contact me. How do I get it to stop?