Still NO refund

I posted a complaint on Hello Peter on 24/11/2015 with regards to money taken ********ly from my account. To date, I still do not have my refund. I have been liaising with Marina Spiridakos and the last correspondence with regards to my refund was that it was with the CFO but they are not sure when he will sign it. <br> I do not have a problem with Marina as she is the only one out the many people who has been giving me feedback. I have a problem with CHUBB<br> Chubb clearly does not care about their clients. They do not care if you actually rely on that money to get through a month. They do not care if they lose you as a client.<br> As for the \CFO"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;926907;889389;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/07 7:22;15/12/07 5:55;I bought a voucher on a Groupon ;6,21E+12;Not sure of the Lady's name;***;I bought a voucher on Groupon for a manicure and pedicure from Double Infinity in Alberton<br> The lady was very friendly but had no cooking clue on how to do nails, she prepared my nails but didn't<br> cut of the cuticles she started painting my nails with the gel, but could even paint to save her soul the sides<br> of my nails weren't painted and she must have put on about four coats of gel which left my nails looking like some cheap job done i was so disgusted I asked for nail art on my ring finger which was such a disaster, i had to go home and soak it off and just paint my nails over again, I think my niece who is two years old could have painted my nails better, I was so disappointed with this because I had to attend a wedding the next day and I thought my nails will be done by a professional nail technician but i was absolutely disgusted, never again will<br> I ever set my foot at Double Infinity Randhart Alberton;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;926910;1058;19;2;0;0;0;0;2;NULL;NULL;NULL;15/12/01 7:40;15/12/07 5:59;Cannot get back my money;6,31E+12;Suzette;***;Pam Golding incorrectly deducted rent from my account for December, my contract has ended last month, and now they have numerous excuses to refund me for their mistake. My deposit of R25k is also not being refunded to me yet? Every day they have a different excuse?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;30225;167;23;2;0;1;0;0;2;NULL;NULL;NULL;15/12/07 7:52;15/12/07 6:00;TWO MONTHS AND STILL NO RESOLUTION TO MY ISSUES;DYN0006;Technical;***;We signed up with ADT in October - there has been one issue after the next and STILL there's no end in sight to us having a \problem free\"" system. We have an issue with one Zone which they keep coming to sort out (at our cost) and I am also still waiting for my Zone list that they've been promising since the system was installed. I have got tired of calling the call centre as when we DO call they take a WEEK for a Technician to come out and sort out the issues.<br> <br> Who I pity are the call centre agents who have to deal with my fury when they call me on weekends for faulty zones and they have to send armed response out to check the building only to advise that \""nothing to report\"" which means it's wasting their time as well.<br> <br> What is even more surprising is that when the armed response DO their check"