JN
Joyce N
1 reviews | Active since Jul 2011
04 Aug 2015, 12:07
STILL BEING CHARGED FOR CANCELLED CONTRACT
Despite Chubb having confirmed that my contract with them has been cancelled effective 30th April, 2015, they have still debited monthly charges for May, June, July and August, 2015. I have sent them numerous emails but nothing happens.
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Replies (1)
National Security & Fire's replyOfficial
04 Aug 2015, 12:56Hello Joyce Nidd,
Thank you for bringing this issue to our attention.
I will forward your complaint to the department manager for her urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161637
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I will forward your complaint to the department manager for her urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161637
Regards
Chubb National Customer Service Centre
National Security & Fire's reply04 Aug 2015, 12:56
Official
Hello Joyce Nidd,
Thank you for bringing this issue to our attention.
I will forward your complaint to the department manager for her urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161637
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I will forward your complaint to the department manager for her urgent attention.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 161637
Regards
Chubb National Customer Service Centre