1 reviews | Active since Feb 2011
STILL ABSOLUTELY NO RESOLUTION!!!!
<p>Why does Chubb respond to my previous compliant on Hellopeter with a promise that the issue will be speedily resolved but absolutely nothing comes from it....</p> <p>This company tops the clueless list</p>
Good day
Kindly note, that the client will need to go to her bank & get this resolved. Chubb is not responsible for this.
Regards.
Eugene Roman
Chubb National Customer Service Centre
Best regards,
Good day
Kindly note, that the client will need to go to her bank & get this resolved. Chubb is not responsible for this.
Regards.
Eugene Roman
Chubb National Customer Service Centre
Best regards,
Your previous query ticket number is: ***1.
Thank you for bringing this issue to our attention. I have escalated this query for investigation. Your Chubb contact persona at your local branch is: Jo-Anne Van Der Merwe.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Best regards,
Your previous query ticket number is: ***1.
Thank you for bringing this issue to our attention. I have escalated this query for investigation. Your Chubb contact persona at your local branch is: Jo-Anne Van Der Merwe.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Best regards,
Good day,
In your surprising response email dated 30 Jun 2016 from ********** you have clearly not considered the substance of this historic dispute which goes back to Nov and Dec 2014.
To refresh, Chubb Security alarm monitoring and armed response services during this time were non-existent in our area and this fact was never refuted by your organisation even though many compliants were submitted.
Therefore a clear breach of service delivery on Chubb Security’s part for more than 2 months and therefore I will not be willing to pay for the January 2015 notice month.
This dispute has been ignored by Chubb for more than 18 months and I will now lodge a dispute with the regulator.
Regards
Maritz Triegaardt
Good day,
In your surprising response email dated 30 Jun 2016 from ********** you have clearly not considered the substance of this historic dispute which goes back to Nov and Dec 2014.
To refresh, Chubb Security alarm monitoring and armed response services during this time were non-existent in our area and this fact was never refuted by your organisation even though many compliants were submitted.
Therefore a clear breach of service delivery on Chubb Security’s part for more than 2 months and therefore I will not be willing to pay for the January 2015 notice month.
This dispute has been ignored by Chubb for more than 18 months and I will now lodge a dispute with the regulator.
Regards
Maritz Triegaardt
.
Best regards,
.
Best regards,
Congratulations....!!!
You responded with only one character: = '.'
I'm impressed!!!!!
Congratulations....!!!
You responded with only one character: = '.'
I'm impressed!!!!!