Slow service

I received alarm sms 13:02. I phoned 13:04, receiving confirmation that they received the notification. I requested someone go look since the alarm zone is an unusual one. My wife arrived home during this time, unloaded all her groceries and Chubb only arrived almost 30 minutes later, stating that it is not his fault being so late, he only just received call to go out.<br> Apparently he also did not bother actually ascertaining the safety of the property since my wife found him outside gate just writing his paper stating her was at the property. <br> Usually I cancel alarms if I think it is nothing, but had I not explicitly asked someone go investigate this time I would not be so irate as I am at the moment.