Slow Service

Get woken up to our electric fence alarm going off at 2:36am and no response frm the security company Chubb, we then phone the emergency number at 2:40am and no answer frm the emergency number, so we push the panic button and then we phone the emergency number again. It is now 2:46am And after a while someone finally answers and we ask for ??Chubb? to send someone through to check, so they ask all these stupid questions. Its is long past 10 mins and it usually takes professional ********* 5 - 10 mins to ****, Kill and clean out a house. So in this time we could be dead and ****** and after writing this message it is now 2:59am and we are still waiting for a security guy to arrive. Can you believe this bull **** service. About 2 to 3 months back i wrote a report on Hello Peter about their service and received a call from Warren from Chubb and still this is the way things are handled. Finally at 03:02am the useless security has arrived. He leaves his keys in the car and his car running outside with his music blaring and slowly lazes inside after we had to shout for him to get out of the car to come in and check. . more of the complaint to follow.