1 reviews | Active since Oct 2016

12 Oct 2016, 18:02

Shocking service

<p>In February this year we gave Chubb notice that we no longer require their services as (not that they were ever responsive) we had sold our house. On the 1st of April this year we returned their radio to their offices and even got a receipt . We have phoned their 3 times so far and spoken to their finance department asking to stop pestering us. I have spoken to the Chubb regional branch manager and asked to stop bugging me. Today I still am receiving bills from them (oddly enough the have not billed me for June).</p> <p> </p> <p>As another poster remarked, I think home affairs does better administration than Chubb.</p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply13 Oct 2016, 08:22
Official

Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager Wayne Bellingan, to ensure a speedy and amicable resolution.

Your query reference number is: 157236

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,