pM
phindile M

1 reviews | Active since Apr 2012

03 Dec 2015, 00:04

Shocking disregard for customers

reference is: 95180<br> <br> its been almost 2months since I complained, I'm still waiting for Lettie from accounts to call me with incorrect billing every month and still no call from anyone at chubb, every month I'm being double debited! I reverse these amounts every month and same thing happens again! can someone please cancel this alarm and may I have peace! I do not want anything to do with this company anymore.

0
Replies (1)
National Security & Fire
National Security & Fire's reply03 Dec 2015, 08:52
Official
Hello phindigp,

Thank you for bringing this issue to our attention. I will escalate your complaint to the manager of your local branch for his urgent attention.

Your new reference number is: 101419

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre