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nkululeko N

1 reviews | Active since Mar 2013

05 May 2015, 11:10

Service terminated but im still paying

Dear Chubb,<br> <br> Last week you came into my house and removed your radio and alarm system. When i asked the guys who came they told me they were instructed by Chubb to do so. Why am I paying for this service if I am not recieving it. All this time I thought your alarm system was working but that is not the case.<br> <br> Please refund me and come and take your alarm system off, I dont want it anymore.<br> <br> Regards,<br> Angry Customer

0
Replies (1)
National Security & Fire
National Security & Fire's reply08 May 2015, 11:10
Official
Hello Lampard,

Thank you for bringing this issue to our attention.

I will forward your complaint to the manager of at your branch for her urgent attention.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards: Chubb.