SR
Sylvester R

1 reviews | Active since Oct 2016

14 Dec 2016, 20:47

*******!

<p>Chubb armed response took an entire Hour to respond!!!</p> <p>I was at work and had to rush home after having gotten the call from Chubb ,yet i got home before they could get to my home</p> <p>Good thing by Gods grace,it was a false alarm or else i would be getting home to an Empty House!</p> <p>Never the less how the hell can the response time be an entire hour!!! BAD CUSTOMER SERVICE!!!</p>

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Replies (1)
National Security & Fire
National Security & Fire's reply15 Dec 2016, 09:28
Official

Thank you for bringing this issue to our attention. I will forward your complaint to the manager, Sagie Govender, for his urgent attention.

Your query reference number is: 168166

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre

Best regards,