tG
thegan G
1 reviews | Active since Nov 2010
29 Oct 2015, 14:07
Refund not processed
Chubb incorrectly billed me for a radio pickup. Once established that it was not warranted I was assured I would be refunded, in July 2015. I took it up with Jameela and she escalated it to Christopher Weyers and I have since not even been contacted with an update.
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Replies (1)
National Security & Fire's replyOfficial
29 Oct 2015, 14:36Hello thegan,
Thank you for bringing this issue to our attention.
I will forward your complaint to the manager, Karen Van Der Merwe, for her urgent attention.
Your reference is: 94499
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I will forward your complaint to the manager, Karen Van Der Merwe, for her urgent attention.
Your reference is: 94499
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,
National Security & Fire's reply29 Oct 2015, 14:36
Official
Hello thegan,
Thank you for bringing this issue to our attention.
I will forward your complaint to the manager, Karen Van Der Merwe, for her urgent attention.
Your reference is: 94499
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I will forward your complaint to the manager, Karen Van Der Merwe, for her urgent attention.
Your reference is: 94499
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Best regards,