BN
Busisiwe N

1 reviews | Active since Dec 2011

02 Sept 2016, 09:08

Random Debit Order Deductions

<p>It is common courtesy to send an invoice before deducting monye from someone's account. I have cancelled my account with CHUBB but 3 months later I am still getting deductions from my bank account without any notification. </p> <p> </p> <p>Just because CHUBB has my bank account details does not give them the Liberty to deduct money in my bank account at their own free will</p> <p> </p> <p>This is poor customer service</p>

0
Replies (1)
National Security & Fire
National Security & Fire's reply02 Sept 2016, 09:24
Official

Thank you for bringing this issue to our attention. I have sent your information to the department manager, Norman Herm****, to investigate and revert back to you soonest.

Your query reference is: 149768.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre.

Best regards,