POOR SERVICE AND REDICULOUS

Chubb manager phoned me and insure me my alarm will be right installed. After Dennis the technician and owner of ady alarms were here and couldn't finish the work i found a private contracted alarm consultant to double check if is all well. Now Dennis left my sealing open with wires hanging form my bedroom ceiling the alarm radio hanging from the ceiling. AND YET THE ALARM IS NOT WORKING. I AM TIRED OF CHUBB AND OF ADY ALARMS. I WANT THIS MATTER SOLVED. THIS IS GOING ON FOR MORE THAN A YEAR THAT THE SYSTEMS YOU INSTALL IS INTERMITTENTLY WORKING. Without a working system it is pointless paying my monthly subscription. Last time the unit stopped to work. Without CHUBB informing me that it is in a non active mode. Now it gives me errors of press*2 and that still doesn't work. Of which ADY alarm wanted me to pay for the new system. After the power failure it stopped to work. Now again. Then he claimed it is the Lightning accident. I am getting upset with all this now. When we phone dennis there is always another explanation for this and it is getting out of hand