JA
Johann A
1 reviews | Active since Oct 2015
10 Oct 2015, 12:36
Poor Service
I tested my alarm earlier today and did not receive any call from the Call Centre, only after phoning them I were told that they can't attend to all the call as their board is busy but they will investigate. I find this completely unacceptable.
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Replies (1)
National Security & Fire's replyOfficial
12 Oct 2015, 08:12Hello Jalberts100,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Fabian Tieling, to investigate and revert back to you as a matter of urgency.
Your reference is: 90570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Fabian Tieling, to investigate and revert back to you as a matter of urgency.
Your reference is: 90570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply12 Oct 2015, 08:12
Official
Hello Jalberts100,
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Fabian Tieling, to investigate and revert back to you as a matter of urgency.
Your reference is: 90570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for bringing this issue to our attention.
I have sent your information to the department manager, Fabian Tieling, to investigate and revert back to you as a matter of urgency.
Your reference is: 90570
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre