SR
Samantha R

1 reviews | Active since Feb 2014

17 Sept 2015, 13:31

Poor Response and Customer service

Good Day<br> <br> The accounts department of all Chubb nationwide sucks.<br> <br> they never reply to their mails. take for ever to assist a customer and take forever to send updated documentation so that accounts can be settled.<br> <br> i am very dissappointed

0
Replies (1)
National Security & Fire
National Security & Fire's reply17 Sept 2015, 15:49
Official
Hello samels1984,

Thank you for bringing your query to our attention

The matter will be sent to the respective manager for soonest resolution

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre