LM
Lucky M
1 reviews | Active since Nov 2012
06 Oct 2015, 15:41
poor communication
i have been sending emails and phoning them without success. my contract as expired, i didn't get notification. i want cancel my contract, your premium is too high and the quality of your siren is bad, i cant hear it even when im outside the door. please help.
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Replies (1)
National Security & Fire's replyOfficial
06 Oct 2015, 15:57Hello luckymashele,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Candice Stredders, to ensure a speedy and amicable resolution.
Your reference is: 89858
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Candice Stredders, to ensure a speedy and amicable resolution.
Your reference is: 89858
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Best regards,
National Security & Fire's reply06 Oct 2015, 15:57
Official
Hello luckymashele,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Candice Stredders, to ensure a speedy and amicable resolution.
Your reference is: 89858
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Candice Stredders, to ensure a speedy and amicable resolution.
Your reference is: 89858
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Eugene Roman
Chubb National Customer Service Centre
Best regards,