HB
HAGEN B

1 reviews | Active since Apr 2009

22 Aug 2017, 06:06

Period of Notice For Ending Services

Good day, last night I just came across some info on the internet where there are different opinions regarding the termination of a contract with Chubb. The consumer Act says 20 working days, some other people say more and a Chubb document that I saw only says 30 days. My question is. What is the correct and legal period for service cancellation if it comes to Chubb.

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Replies (1)
National Security & Fire
National Security & Fire's reply22 Aug 2017, 08:10
Official

Thank you for allowing us the opportunity of resolving your issue. Details of the incident and your contact information have been forwarded to the manager, Louise Olivier, of your local Chubb branch, to ensure a speedy and amicable resolution.

As a consumer, your rights to Cancel Agreements are protected as also stipulated in your Chubb schedule.

The Client may terminate this Agreement on 20 (twenty) business days written notice to CHUBB. Notice must be given to CHUBB via the Client’s local CHUBB branch which must be acknowledged in writing by CHUBB prior to termination taking effect

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Eugene Roman

Chubb National Customer Service Centre Manager.

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