RB
Raeesa B

1 reviews | Active since Jan 2016

17 Dec 2016, 12:37

Paying to look after my own house!!!

<p>I signed up with chubb when I moved into my new house. Due to their pathetic service and response time when a break in occured I moved over to Dunmar security. its been over 4 years since chubb has removed their alarm system and they still debiting my ****ing account!! it's a ****ing inconvenience to go to the bank and reverse it every month. And even if you put a stop order for the debit, when the price goes up the debit goes through once again!!! it's ****ing bull****. I lost money for an entire year at one stage because I wasn't aware that they were debiting my account.</p>

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Replies (1)
National Security & Fire
National Security & Fire's reply19 Dec 2016, 12:27
Official

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the manager , to ensure a speedy and amicable resolution.

Your Reference number:168398

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards
National Customer Service Centre