Pay For security - and get ******

Last Year Dec 15. We went away for a week. The alarm stopped to worked, due to a power surge. Of which nobody phoned us. Our bicycles has beIng ****** from our property. Just to find out the that the alarm stopped to worked in November. I requested the alarm to be moved from my hous at 608 Ad**** street, Gezina, Pretoria, to my new home at 883 Paul Kruger street, That is in 22 January.2016 nobody got back to me from the first incident. Now 16/2/16 the alarm is still not working and the copper pipes has been ****** from my property. Yet again the alarm is not working. AND THE ADDRESS AS PER INSTALLER not being changed. 16/2/16 the installer arrived at my property installed a radio that is faulty and false signals of which we are getting calls every 5 mins. I WANT A RESOLUTION TODAY.