MC
Mike C

1 reviews | Active since Jun 2013

02 Jun 2016, 07:17

PAY BACK THE MONEY

<p>I HAVE BEEN WAITING FOR MY DEPOSIT SINCE APRIL!!!!!!! I get told that the money would be paid into my account but NO joy.</p> <p>Good day Mr Correia,</p> <p> </p> <p>I have given all the information through to my Manager, he will follow through with head office regarding the refund.</p> <p> </p> <p>I again apologise for this taking so long.</p> <p> </p> <p>Should you have any questions, please do not hesitate to contact our offices.</p> <p> </p> <p>Kind Regards,</p> <p>Nicolene Sewell</p> <p>Credit Controller -Install – Cape Town</p> <p>Chubb Fire & Security</p> <p> </p> <p>A Division of UTC Climate, Controls & Security</p> <p>PO Box 112, Paarden Eiland, 7420</p> <p>Cape Town, South Africa</p> <p>Tel: +27 (0) 21 *** Fax: +27 (0) 86 ***</p> <p>***</p> <p> </p>

0
Replies (8)
National Security & Fire
National Security & Fire's reply02 Jun 2016, 08:08
Official

Thank you for allowing us the opportunity of resolving your issue.

Details of the incident and your contact information have been forwarded to the respective manager, to ensure a speedy and amicable resolution.

Your ref no:133961

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards
National Customer Service Centre

MC
Mike C's update11 Jun 2016, 08:21
Reviewer Update

I wonder if Chubb is in financial difficulty as I have still not recieved my money!!!!!!!!

National Security & Fire
National Security & Fire's reply13 Jun 2016, 07:54
Official

Details of the incident and your contact information have now been escalated to the manager, Yaseen Omar, to ensure a speedy resolution to your query.

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ********** 211.

Regards

Chubb National Customer Service Centre

MC
Mike C's update13 Jun 2016, 09:33
Reviewer Update

PAY BACK THE MONEY

National Security & Fire
National Security & Fire's reply13 Jun 2016, 09:59
Official

Good day

The paperwork was submitted for the amount of ....

Processing of the refund to your account will be done shortly.

Should you have any questions, please do not hesitate to contact our offices.

MC
Mike C's update13 Jun 2016, 10:22
Reviewer Update

How can we believe you??

National Security & Fire
National Security & Fire's reply13 Jun 2016, 10:27
Official

Should you have any questions, please do not hesitate to contact our offices.

MC
Mike C's update13 Jun 2016, 11:50
Reviewer Update

You have a cheek to ask me to phone you, Im the customer.