Pathetic service from CHUBB

<p>On 26/04/2017 I had a scheduled appointment with CHUBB to assist with a technical request at my property. Appointment was scheduled for 2pm. To begin with, it is nearly impossible to get through to make an appointment for technical assistance. The response from the switch board is that the "lines are still busy". I've left messages with an account manager, and even then, CHUBB never reverts with any form of response. After eventually getting through to the Cape Town technical department, I was informed that a technician would definitely come to my premises at the agreed time. Needless to say this never happened. Not even a call to arrange for a different time and date, or an apology for wasting my time. CHUBB your service is pathetic. I would caution anyone wanting to sign up with this security company!!!!</p>