Pathetic Service

I moved my alarm system from my old premises to my new premises. This took more than a month, eventually when this was done on 24th March, the alarm is still not working and I still don't have my boards to put up. After numerous calls and every time I am told they don't have stock of the boards and it's still not up. And my alarms is still not working, when testing the alarms no one contacts me and a few times when someone did it was an hour later. When I phone to complain or speak to manager I am referred to the Technical department or someone will phone back and they never do. a few times when I was told someone will be here the next day at 8H00 to check they pitch up later the day or don't even. Now I am expected to still sit and wait for these people?? And then the *********** people working their just says thank you and end the call after I told them I am going to take the system out and throw it in the street. But I get invoiced for emergency call outs for what no one calls or comes out when the alarm goes off. No wonder a person becomes irate when you deal with people like that