Overcharging

I have been with chub and now is almost 3years. Their service is the same as the Government-Dept. They are not helpful in any way. My account is not up to date and no one is prepared to fix that. on the 26 of June i asked for my statement and I was told it would be send to me, till today I am still awaiting. I was told I did not pay for the month of Jan but according to my statement and their(chubb) recon, the amount appears as paid, however I am owing. I get charged if the patrol car comes to my house. What am I charged extra for if I am paying R407 a month? what is that for? I am prepared to spend all my savings to fight them in court for that. I am also glad that the contract is coming to an end this December. Next time please do not send me any communications/rating since you are not prepared to improve the service.<br> <br> <br> <br> <br> 1. <br> Rate according to your expectation the quality of our product(s) or service provided to you by Chubb?*<br> <br> Completely dissatisfied<br> <br> <br> 2. <br> Rate according to your expectation the on time delivery of our product(s) or service provided to you by Chubb? *<br> <br> Completely dissatisfied<br>