LP
Laurel P

1 reviews | Active since Jul 2012

21 Nov 2015, 07:11

Overcharge ALL the time. Take your system back!!!

Recently I have receiving a number of calls with your agents checking if we are safe and this is every time we are at home. Now I am being debited R1212 from R399 this is not the first time I am being charge for a faulty system. The system was not installed properly from day one. How.many times do we have to call your technical department. I want a refund and your system uninstalled immediately from my home as this is a ******* of an alarm or security system. Go find someone else to make money off.<br>

0
Replies (1)
National Security & Fire
National Security & Fire's reply23 Nov 2015, 08:42
Official
Hello pagelaurel,

Thank you for bringing this issue to our attention.

I have sent your information to the department manager, Leigh McCoy, to investigate and revert back to you as a matter of urgency.

Your reference number is: 98913

Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.

Regards

Chubb National Customer Service Centre