Outdoor passives

Contacted Chubb to quote on alarm upgrade (outdoor passives). The rep came and quoted me on what he called pet friendly passives, at no small cost.<br> I accepted the quote and they installed passives which are not pet friendly. Every time I leave the house, my dogs set off the alarm. I have had other providers come to check the system, and they all agree the system installed is by no measure pet friendly.<br> Adding to that, a few weeks after their technician came to install, adding remotes to activate the system once the premises was vacated, our house was burgled. But the alarm was disabled by remote before the burglary occurred! You can draw your own conclusions from that...<br> Thanks Chubb, for effectively rendering my home security system useless.<br> <br> And don't bother complaining on their web site. They don't care that they ripped you off. They have your money, and that's all they want!