WK
Whesley K
1 reviews | Active since Aug 2012
11 Aug 2015, 16:00
NOT CALLING ME BACK AFTER SEVERAL CALLS
I HAVE PHONED CHUBB ON SEVERAL OCCASIONS TO MAKE AN APPOINTMENT TO UPGRADE MY SYSTEM, BUT WITHIN THE PAST MONTH I HAVE NOT RECEIVED EVEN ONE PHONE CALL FROM THEM.<br> I HAVE ALSO CONTACTED THE PERSON WITH WHOM I SIGNED MY CONTRACT WITH AND EVEN HE DOES NOT COME BACK TO ME.<br> <br> I AM HIGHLY CONSIDERING TO CANCEL MY CONTRACT ASAP, BECAUSE OF THEIR POOR SERVICE.<br> <br> AWAITING ON THEIR RESPONS<br> <br>
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Replies (1)National Security & Fire's replyOfficial
11 Aug 2015, 16:41Hello Whesley,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Martin Botha, to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Martin Botha, to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
National Security & Fire's reply11 Aug 2015, 16:41
Official
Hello Whesley,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Martin Botha, to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager, Martin Botha, to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Regards
Chubb National Customer Service Centre
