LS
Lynn S
1 reviews | Active since Sept 2014
13 Jul 2015, 12:18
Non Responsive even after admitting incorrect bill
Good Morning Eugene<br> <br> Please note that it is now 2 months later, after dealing with 2 different staff members (Christopher and Karen) in Cape Town and them committing in writing to refund me for the wrongful invoicing, still nothing has been actioned. I'm am terribly disappointed in Chubbs service even after there admission that it was their error. I will not recommend Chubb to anyone, due to poor service and terrible customer service.<br> <br> Regards,<br> Lynn
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National Security & Fire's replyOfficial
13 Jul 2015, 12:31Hello LSeptember!,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager of the department to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 157634
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager of the department to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 157634
Regards
Chubb National Customer Service Centre
Best regards,
National Security & Fire's reply13 Jul 2015, 12:31
Official
Hello LSeptember!,
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager of the department to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 157634
Regards
Chubb National Customer Service Centre
Thank you for allowing us the opportunity of resolving your issue.
Details of the incident and your contact information have been forwarded to the manager of the department to ensure a speedy and amicable resolution.
Should you need any further assistance please do not hesitate to call the Chubb Assist Line on ***.
Your reference is: 157634
Regards
Chubb National Customer Service Centre
Best regards,